Kosmos announces BigCommerce App for Lightspeed Retail

Portland, Oregon Kosmos Central, the next generation in cloud-to-cloud data integrations, today announced a new app connecting partner LightSpeed Retail and BigCommerce, the world’s leading cloud ecommerce platform for established and rapidly-growing businesses. LightSpeed Retail is a platform-agnostic, point of sale solution that can be accessed anywhere, at anytime. Kosmos Central partnered with BigCommerce due to its focus on providing enterprise-level ecommerce to clients worldwide. BigCommerce, when connected with LightSpeed Retail POS by Kosmos eSync, provides retail businesses the ability to integrate LightSpeed Retail POS with a BigCommerce storefront in just a few minutes. The Kosmos Central application called eSync was engineered to eliminate the need to manage information across multiple cloud applications. Kosmos eSync revolutionized the industry in the way eSync integrates data between disparate cloud systems. Once a software company becomes a Kosmos App Member it gains immediate access to integrate data with other Kosmos App Members. About BigCommerce BigCommerce is the world’s leading cloud ecommerce platform for established and rapidly-growing businesses, powering online sales for more than 50,000 SMBs, including 2,000+ mid-market businesses selling more than $1 million per year. Companies of all sizes work with BigCommerce to launch, promote, manage and scale successful online businesses through its platform. According to analysis conducted by market research firm Ipsos, online stores built on BigCommerce grow approximately twice as fast as the ecommerce industry average. By selecting a flexible, cost-effective SaaS model, retailers are able to focus on managing their business, not the technology behind it. About LightSpeed Retail LightSpeed Retail is a point-of-sale software provider based in Montreal, Canada. Lightspeed provides small and medium sized retail and...

Kosmos Joins BigCommerce Partner Program and Launches App for Revel iPad POS

Article from PR Web Kosmos Central, the next generation in cloud-to-cloud data integrations, today announced it has joined the BigCommerce Certified Partner Program. Additionally, the company unveiled a new app connecting partner Revel iPad POS and BigCommerce, the world’s leading cloud ecommerce platform for established and rapidly-growing businesses. Revel Systems is a feature-rich point of sale platform transforming the way business is done by integrating all operations and customer channels, driven by the point-of-sale (POS), into a single dashboard. “We are excited about our new partnership with BigCommerce, offering enterprise-level ecommerce experience for customers, web designers and developers alike. Now BigCommerce customers have instant access to the Kosmos eSync app center.” said Alex Skorohodov, CEO of Kosmos Central. “The coupling of our innovative technologies resulted in performance metrics that outperform other integrated enterprise ecommerce solutions. We’re very excited about our partnership with BigCommerce and the ability to provide enterprise quality ecommerce at affordable prices.” Kosmos Central partnered with BigCommerce due to its focus on providing enterprise-level ecommerce to clients worldwide. BigCommerce, when connected with Revel Cloud POS by Kosmos eSync, provides retail businesses the ability to integrate Revel Systems iPad POS with a BigCommerce storefront in just a few minutes. “Kosmos eSync and BigCommerce are a perfect match for our Revel iPad POS clients. Our customers are frequently looking for integrated ecommerce, that’s cost effective and requires very little technical expertise. The Kosmos eSync platform solves the complexity of software integrations for our Revel iPad POS customers,” said Nicole Kidd, Partner Relations Manager at Revel Systems iPad POS. “Our experience in the point of sale marketplace combined with the...

Inventory lookup brings customers in-store

Retailers Must Successfully Serve Digitally Savvy Shoppers The internet has changed how consumers now shop and shoppers still rely on brick and mortar location shopping to make the majority of their final purchases. Buying products in real time brings instant gratification to the shopper. In store pickup eliminates the delays in delivery, delivery theft and there’s added comfort knowing you can easily return the item locally and hassle free. Multi location retailers need to understand how buyers are making their online and in-store purchase decisions. A GE Capital Retail Bank study found that 81% of consumers go online before heading out to the store.. All Age Groups still Shop In-Store An A.T. Kearney 2014 study revealed that of out of 2,500 online shoppers polled, from different demographic groups, including Millennials, Generation Xers, Baby Boomers and senior citizens, 90% preferred to shop in brick-and-mortar stores. Shopper’s preferences today are not indicating the downfall of brick-and-mortar shopping, it is actually showing the evolution and changing role of physical locations. The Convenience of Buying Online and Picking Up In-Store In this 2016 study by Field Agent, “88% said they use click-and-collect because there are no shipping costs. Additionally, 77% indicated they feel it’s easier to browse merchandise online, while 51% said they like the instant gratification of BOPUS “Buy online, Pick up in stores” (i.e., there’s no wait). A study in 2015 by eMarketer, more than 78% of KSR (King Retail Solutions) U.S. shoppers search online and find in store pickup more appealing. Online buyers are not just price comparison shopping, they’re also analyzing product features and making final decisions based on...

Improve seller ratings by automating your Amazon listings

Optimizing seller performance ratings is vital to maintain a healthy Amazon account. In our research we found merchants with products listed on the first page all have a 90% seller performance rating or above. According to Amazon, “All sellers should be working toward achieving and maintaining a level of customer service that meets the following seller performance targets”. Seller Performance Targets Pre-fulfilment cancellation rate: < 2.5% Late shipment rate: < 4% Order defect rate: < 1% Pre-fulfillment cancellation rate: This is the number of orders cancelled by a seller prior to shipment confirmation divided by the number of orders in the time period of interest. There could be a number of reasons as to why a seller canceled a shipment, from inadequate stock to unforeseen shipping costs & pricing errors. The most common reason for canceling an order is not having the inventory to ship. Having accurate stock levels in Amazon is tremendously important to maintaining good account health and obtaining positive customer feedback. Late shipment rate: This is the number of orders with shipments that are not confirmed by the expected ship date divided by the number of orders in the time period of interest. Orders with late shipment confirmations may lead to increased customer contacts and negatively impact customer experience. Keep in mind Amazon puts an enormous priority on fast, hassle-free shipping for their customers. If you are currently hand entering order information into your point of sale or ERP system you may make mistakes and data entry is very time consuming. You can easily automate your order fulfillment processes using Kosmos eSync to get your shipments out the...

Integrate Lightspeed Retail and Magento

We are pleased to announce that our Lightspeed Retail Integration is available at Magento Connect. The Lightspeed Ecommerce Connector enables any Magento cart to integrate with Lightspeed Retail, and automate many of the processes related to inventory, orders, shipping and customer service. Features: Automatically enter order details and customer data from Magento into Lightspeed Retail Automatically enter product lists from Lightspeed Retail into Magento Automatically enter matrix items (colors, sizes and 3 attributes) from Lightspeed Retail into Magento Automatically synchronize inventory counts between Lightspeed Retail and Magento A full list of features can be found here: Connect Lightspeed Retail and...

Kosmos eSync helps businesses maintain data integrity by not storing data in the middle during synchronization

Just about every business and consumer has experienced an issue with data synchronization. The latest issue with Amazon really caught my attention. On Friday Dec-12-2014, Amazon UK sellers experienced a pricing glitch that affected up to 75 million products. Items ranging from smartphones and tablets to mattresses and TV’s, all sold for a penny. Some Amazon sellers that were unable to cancel the orders in time lost their entire inventory. Since Amazon was fulfilling orders directly, the orders were picked, packed and shipped out by Amazon as soon as the orders were placed. The Amazon sellers that were affected used a 3rd party application to automatically sync and update prices in Amazon in order to maintain competitive prices. The sellers that used the centralized data management application called RepricerExpress have lost thousands and some now claim they face potential bankruptcy as a result of the error. If you store data in a centralized data management application you should be aware that data integrity issues can happen. Storing data in a middleware application with other businesses can potentially introduce cross-contamination issues when trying to sync data. For example, an online toy store could display camping and hunting gear for sale on their website as a result of cross-contamination issues when syncing data with a application that stores data from multiple business accounts. Below is a diagram that outlines how a typical centralized data management tool works when syncing data between applications. First a copy of the data is stored in the centralized application before the data is sent to its destinations. Just like introducing too many chefs in the kitchen,...